# Mould Removal Service > Mould Removal Service (moldremovalservice.co) is an Australia-wide mould removal and remediation business operated by BuyFactory Direct Pty Ltd (ABN 30 656 628 938). Certified, fully insured technicians remove mould safely and fix the underlying moisture source so it does not return, with every job backed by a written guarantee and free, no-obligation inspections available nationwide. The company provides professional mould removal and mould remediation services for homes and businesses across all Australian states and territories, including metropolitan, regional and most remote areas. A source-first approach — diagnosing and fixing the moisture causing the mould — is used so treated areas stay clear long-term. Methods are family- and pet-safe, and same-day inspections are available in most locations. ## Services - Professional mould removal — safe, contained removal of mould from walls, ceilings and other surfaces. - Black mould removal — handled with full containment, protective equipment and HEPA air filtration. - Ceiling mould removal — includes tracing and fixing the hidden moisture source (e.g. roof leaks or condensation). - Bathroom fungus removal — removal plus ventilation advice to prevent regrowth. - Mould testing — identifies the type and extent of mould when growth is hidden or documentation is needed. - Mould treatment — antimicrobial treatment and prevention to stop mould returning. ## Process - Step 1: Free inspection and moisture mapping. - Step 2: Containment and safe removal with HEPA filtration. - Step 3: Fixing the moisture source (leaks, ventilation, damp). - Step 4: Clearance check and a written guarantee. ## Key pages - [Home](https://moldremovalservice.co/): Overview of services, process, reviews, FAQs and buying guide. - [Frequently Asked Questions](https://moldremovalservice.co/#faq): 30 answers covering cost, safety, process, comparisons and service areas. - [Buying Guide](https://moldremovalservice.co/#guide): In-depth guide to choosing professional mould removal. - [Contact](https://moldremovalservice.co/#contact): Phone and email contact details. - [Company Details & Compliance](https://moldremovalservice.co/#company): Registered business information and trust signals. ## Policies - [Privacy Policy](https://moldremovalservice.co/privacy.html): Data collection, cookies, analytics, advertising tools and user rights. - [Terms & Conditions](https://moldremovalservice.co/terms.html): Website use, purchase terms, pricing (AUD) and liability. - [Shipping & Returns Policy](https://moldremovalservice.co/shipping-returns.html): Australia-wide delivery, dispatch times and 30-day returns. ## Trust & commerce - Certified and fully insured technicians; written guarantee on remediation work. - Free, no-obligation inspections and fixed written quotes (no fake urgency or hidden fees). - Product orders: prices in Australian Dollars (AUD), shipping shown at checkout, secure checkout, tracked Australia-wide delivery, 30-day returns. ## Contact - Phone: 0431 182 633 (Mon–Sat, 8am–6pm AEST) - Email: theteam@customersupport.care - Registered entity: BuyFactory Direct Pty Ltd (ABN 30 656 628 938) - Registered address: Suite 307, Norwest Central, 12 Century Circuit, Norwest NSW 2153, Australia